We told Sisler that we were very upset about how he had never taken any of our concerns seriously starting with the April 13 phone call when we first noticed the swollen conjunctiva. We said that when we routinely brought up concerns about Peanut’s discomfort that he did not take it seriously. Instead he would dismiss our concerns as cosmetic or say “he just needs a bath.” Once he had even said that we got what we deserved for getting a breed with known eye issues. We reminded him that we adopted Peanut and did not buy him from a breeder.

We told Sisler we thought his approach to Peanut was cavalier and glib. He did not treat Peanut as an individual and as the unique case that he was. Instead it seemed from numerous remarks Sisler had made to us that he was following a standard and set protocol in his approach to Peanut: i.e. the patient should be off the cone after x number of weeks; the patient should be off steroids by xx number of weeks.

Finally, we asked Sisler if what happened to Peanut is the possible small bubble of silicone oil in the eye that he discussed with us before even doing the surgery. He said that this was entirely different.